LIVE THE MAGICAL JOURNEY OF THE POLAR EXPRESS™ TRAIN RIDE
Relive the magical journey of THE POLAR EXPRESS on an hour-long train ride to the North Pole. Once you reach the North Pole, the jolly old elf – Santa himself – will come on board to give each passenger a silver sleighbell, the “first gift of Christmas.”
Ticket Information
Departure Dates and Times
November 24 - December 17, 2023
Friday - Sunday
4:30pm, 6:00pm & 7:30pm
Prices
Coach Seating: $80 per person*
All fees are included in ticket price.
Children who have not yet reached their 2nd birthday ride free on an adult's lap.
MEMBER PRESALE & PUBLIC ON SALE DATES
Become a member by August 31st to participate in the presale!Member Presale Dates
September 5-8 – Silver Spike, Gold Spike and Platinum Spike members by phone only at 916-445-8242
September 11 – Bronze Spike members
September 13 – Trainmaster, Engineer, Yardmaster and Freight Agent members
September 14 – Conductor, Fireman, Telegrapher and Hostler members
September 15 – Caboose Club, Brakeman, Handcar Club and Switchman members
September 18 – Member Pre-sale Ends
Public On Sale Begins September 18
Buy Tickets HerePolicies and Rules
- All sales are final.
- Purchasers who wish to donate unused tickets back to the nonprofit CSRM Foundation will be given a tax letter of donation for the full amount of the tickets.
- Exchanges are based on availability.
- Only one exchange per ticket will be allowed.
- Exchange requests should be submitted to THE POLAR EXPRESS™ Train Ride – Hotline at (916) 445-8270.
General Ticket Policies
- All fees are included in the ticket price.
- Tickets will be held at the ticket window for pickup on the day of departure.
- Children who have not yet reached their 2nd birthday do not require a ticket but must be seated on the lap of an adult while on board the train.
- No pets allowed with the exception of ADA qualified service dogs.
Member Advance Ticket Sales Policies
- Members of Railtown 1897 and the California State Railroad Museum are allowed to purchase THE POLAR EXPRESS™ Train Ride tickets in advance of the general public.
- Members are not guaranteed to get tickets during Member Advance Ticket Sales, merely the opportunity to try to purchase tickets in advance of the general public.
- New, renewing or upgrading memberships should have been active and current as of August 31, 2023 to participate in Member Advance Ticket Sales.
- Members must have their membership ID number when ordering tickets.
- Member households may purchase a maximum of twelve individual tickets or three tables of four (for Sacramento), per location, during Member Advance Ticket Sales.
- Member sales begin at 9:00 a.m. each day.
Resale & Monetization
Our policy strictly prohibits the resale or attempted resale of any tickets for THE POLAR EXPRESS™ Train Ride for personal profit. Additionally, the use of public advertising – such as but not limited to eBay and Craigslist – to resell tickets is not permitted. Either action will result in the immediate cancellation of the tickets. Tickets may not be raffled, used as auction items or otherwise monetized without the express written permission of the California State Railroad Museum Foundation.